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Reviews and testimonials are incredibly important to us. Our Chairman, John Baxter, reads every single one we receive and we work hard to make sure every Britelite customer is happy with the product and service they have received. We have in business for the best part of 50 years and the reason for our success is dedication to customer service.
Our customers love their new Britelite products
Take a look at what our happy customers have to say about the service we provide.
If you want to leave us your testimonial please click here to submit.
uPVC Double Glazed Windows
14th February 2019
We would highly recommend Britelite. George the sales rep was very helpful and friendly. Dimitri our fitter was marvelous, his att...ention to detail second to none. The office staff and managers friendly and if they say they will call you back they do.
Jim, the installer arrived promptly at 8:30am and worked continually until 4:30pm. His approach was informative and relaxed- he wa...s confident and answered any questions clearly. I would recommend him to friends/relatives. Very pleased with the porch.
Dan Richardson is a very hard working man. He did a good job all on his own, in the rain and snow. Good worker. They worked as a g...ood team and they made a good job of our conservatory.
I was very pleased that my new windows were fitted over two days. The fitter took care when fitting the windows to ensure that my ...furniture and carpets were covered. He also cleaned and cleared the debris caused by removing the old windows.
The workmanship of our window fitter Dimitri was excellent. Dimitri arrived promptly all 3 days and carried out his work to a very high standard. He was clean, tidy, helpful, friendly and explained everything to me as he went along. The work was completed to a very high standard and Dimitri went abo...ve and beyond for us. He’s a credit to your company. I would thoroughly recommend this company and would look forward to having further work done if even needed.
The installation was carried out on time and to a high standard. Installation team were very professional and cleaned up all mess ...they were very courteous.
We were very impressed by Sammy's efficiency, attention to detail and consideration. Dave complemented Sammy and they both worked tirelessly in the worst possible weather conditions. The windows look great and we are already feeling the difference to the heat retention and are confident that the pro...duct is the best that can be installed.
Installer arrive promptly. Very polite and personable. Worked efficiently but took great care that the door and window fitted perf...ectly. Product very good, very robust, pleased with the look.
Again another excellent installation from Britelite. This is the third time we have used Britelite and are extremely happy with th...e price, product and staff we dealt with. Thank you!
From start to finish everyone we dealt with were very helpful and efficient being older we are not good with change, so weren’t sure if we would like our new doors. We are really pleased with our new doors – thanks to the fitter who knew exactly what he was doing (Years of experience) and has ma...de a very good job of fitting them.
The work was completed nicely and in the stated time. Once the work started, things moved very fast and the overall job was done w...ith care. I am happy with the complete job.
Excellent installation and plastering. Teams were really efficient, helpful, friendly and left everything clean and tidy. Office s...taff always very helpful. I would recommend Britelite.
We were very impressed with the fitter he made an excellent job and was very polite and tidy at all times “also very good with t...he hoover†have him back any day.
The installer introduced himself straight away checked to make sure measurements were correct and started work immediately, he didn’t make much mess and cleaned up when finished, completely satisfied with my porch.
Extremely pleased with installation. Matt was courteous, respectful and friendly. He cleaned up and took all mess away with him. A... very professional job done. I’m very pleased with overall finish and look. Thank you.
Design consultant advised and worked with us to meet our requirements. Installation was quick, neat and efficient. Looks good too.... Price was very competitive.
Overall we are very pleased with our new conservatory. Every stage on the construction was conducted in a professional manor. All members of the installation team were punctual, polite and easy to get on with. The site was kept tidy at all times with minimum disruption and damage to the garden
Brilliant job was done in a very professional manner. We did not even feel as though anyone was there great. Any queries or questions we had were dealt with in a very warm and friendly manner we felt as though we were at ease. Very good thank you.
The fitting team were very good and kept us informed at every stage of the work and kept the site as clean as they could. I was especially impressed with the lads (Ross & Alex I think) from McCauley’s plastering. They were the cleanest plasterers I have ever had dealings with.
The installation was carried out professionally and fast, was very satisfied with fitters work, work area was cleaned and clear in...structions on new door were given. Very satisfied.
We have received an excellent service from sales, through groundwork, installation, electrical work and plastering. The personal attention of the chairman was very much appreciated. If all receive conservatories of the quality of ours with the service he should be rightly proud. Excellent.
We are extremely pleased with the workmanship on our roof. The men were professional, polite and very tidy. Couldn’t find fault ...at all. The overall finish looks stunning.
They have done a fabulous job. On time and fully professional. Am very happy with all the installation. Done a wonderful job. All ...looks very well. Installers are very professional.
Everything arrived when it should, The guys arrived on time all the time, they were very polite Professional and made the whole installation very easy for us. Both were a credit to your company. Thank you!!
I have nothing but praise for Joe & Ken since I feel they have done an excellent job with the patio. They worked quietly and efficiently and were very polite. On completion they cleared the area with not a trace of rubbish – not easy since there is a lawn close by. They couldn’t have done better....
As with the roofline installation we are very pleased with the service we have received from Britelite fitting new windows and doo...rs. Your claims of providing a quality product with experienced and competent fitters are well founded and exceeded our expectations. We love the result, it looks great and friends and family think so too, Thank you!
We are very impressed with all the sales team, the surveyor and the roofline fitters. In every case we were given good advice and excellent service. We are delighted with the end result. Thank you and Well done!
Professional, caring & diligent staff. From the sales team to surveyor, scaffolding team and all the fitters. All work was carried out to a very high standard. The team tidied up well after the works were complete. Very satisfied with the work done.
The two men who did the work were very pleasant and friendly. They worked hard throughout both days and completed a noisy job in t...he most unobtrusive way possible. They cleaned up afterwards and left the place as it was when they arrived. The two roofs were neat and well finished. It was a very satisfactory experience and we would go to Britelite again.
I am delighted with both windows. The quality and appearance is excellent. In particular the installer was impressive. He worked e...xtremely hard and was at pains to get every detail right
Very efficient installation. All Britelite staff kept to appointment times, Neat tidy workmanship. Good explanation of door lockin...g mechanism and window operation.
Our base installation team were excellent. Worked quickly and with confidence. The site was left tidy, and the quality of the fini...shed base was of a very high standard.
Very pleased with the whole installation and quality of service. Everything went smoothly and each team could not be more professi...onal and friendly. We would definitely recommend Britelite.
Installation was quick and problem free, very happy, thank you. Installation ran smoothly and was very quick, Dan was helpful and professional throughout. Everything was cleared and tided on completion very happy, thank you.
Very professional, Helpful went out of his way to make sure we were happy with everything. We are completely happy with our new pa...tio doors and new front door. Would recommend the Britelite name.
From start to finish it was a fantastic experience, having used Britelite previously I again used them for a bay sash on a Victorian property. The windows are stunning and the quality is fantastic thank you all.
The installation was excellent, fitter turned up on time, he knew exactly what he was doing, very tidy, polite, have used Britelite every time I needed windows replaced in 30 years have used them 3 times, and will definitely use them again, we was very happy with results thank you once again.
Arrived nice & early, laid down protective dust sheets,full explanation and consult on each stage, and tidied up afterwards. Very ...happy with the end product.
Fitter arrived and got straight to work, was friendly and efficient. Cleaned area he worked on and you hardly know he'd been. Am v...ery happy with what he'd done. Thank you.
George the installer was polite hard working, didn’t take any breaks, I don’t know how he kept going! He covered the area he was working in this keeping dust & mess to a minimum, he also vacumed & cleaned up after every room he worked in. When job was finished George explained everything worked ...and made sure that I was happy with everything before he left. A great job done
uPVC Double Glazed Windows, uPVC Door, Composite Door
3rd September 2018
The first day there was only one man worked really hard on his own second day there was four men all done excellent job very pleas...ed they also tidied up after them.
The new French doors look really lovely. I'm very pleased with them. The gentleman who did the installation was professional but friendly and explained the work up and operation of the doors clearly and thoroughly. You have a happy customer.....again!
Stress-free. Good communication throughout the process. A clear quote. Excellent professionalism by fitters and all staff. Fitters were punctual, polite and friendly. They explained what they were doing clearly to me. The removed all waste without any hassle and were a real delight. Thank you!
Very pleased. Installer worked like a beater & was friendly & upbeat & tidied up well afterwards & he put 4 windows in so it was a big job all done in good time. Very happy with the finish – looks good.
The installation could not of gone better. Ians skills and experience shone through. Ian was respectful of our property, made sure rescue cat was safe from the road. Ian was meticulous in clean and tidying up, Extremely pleased.
Just completed and looks very good. Martin and Tom were very industrious, polite and good humored. Very good ambassadors for your ...company the site was left in an extremely tidy state, Many thanks.
The hallway looks lovely and much lighter with our smart new front door. The installers were quick but did such a good job that th...ere is no need for any redecorating as we feared.
The two fitters. Richard & Luke were excellent representatives of your company, they were very pleasant, hard working, thorough an...d professional. Overall from sale to surveyor to fitters to electrician all excellent. Would recommend Britelite to anyone.
initially delayed by a day and then one fitter came and was only able to do two small windows and then had to leave. Next day two fitters came and they worked solid for 12 hours to get the job done. Cant praise them enough and would recommend additional payment for their hard work and dedication. Ov...erall a good experience. Manager went out of his way to replace cracked window.
Jason and Steve worked flat out each day didn’t stop. We are so pleased with the back work. All our neighbours commented what ni...ce guys they are. Would high recommend them.
The two fitters Jordan and Mick worked all day in temperatures of over 30 degrees, despite the awful heat they carried on and did a really good job. The poor lads looked exhausted when they finally finished but they cleared up after and left very little mess. An excellent job. Windows look great ver...y pleased.
Very impressed by the whole procedure from start to finish. The fitter cleared up behind himself very sociable even while working ...and worked very hard a compliment to the company.
I am very pleased with the work. Your team all worked hard, arrived on time, hardly stopped even in this current heat wave, effici...ent, considerate and tidy.
The whole installation team are a credit of ambassadors for your company. Their professionalism and unparalleled service Is very r...efreshing to see. Neighbours commented how they worked so hard even in temperatures that have broken records. Would not hesitate to recommend Britelite very, very pleased with sincere thanks to the whole team.
Very professional start to finish. Nigel introduced himself, very friendly and took his time to install the windows. He obviously ...takes pride in his work. Thank you, we are very pleased.
Totally delighted with the new windows and doors the service from beginning to end has been first class. Shaun and Aaron Smith ( f...itters) were so efficient, quick, neat and tidy and cant praise them enough.
Very friendly, hard working team. We love our conservatory and would highly recommend Britelite, particularly after a bad experien...ce with another company.
Your fitter arrived on time. Was very professional, did not waste any time, left everything spick and spam and was very polite and... I am very pleased with the result!
Very quick, efficient and polite service. A real pleasure to deal with after an awful experience with your competitors I will make... sure to recommend you to my friends and family.
An excellent service from initial enquiry to complete installation. All of the installation team were extremely helpful, courteous and tidy. The quality of my conservatory exceeds my expectations! I would not hesitate to recommend Britelite to my family and friends. In fact, I already have! A 1st cl...ass company!
I am very pleased with the work that Dave and Wilf have done with installing my windows and porch. I would recommend Britelite to ...my family an friends.
Installation was completed on schedule as agreed. Slight issue with one of the opening sashes was resolved without any fuss by ano...ther Britelite fitter, who made the necessary adjustments. As per the recent Britelite windows and door installation, I would have no hesitation in recommending Britelite to anyone looking for a conservatory installation.
The installation was carried out very quickly. The team arrived spot on time and worked very hard they were very friendly and took the time to explain what they were going to do. The results looks very good and they cleaned up well when the work was finished. Most impressed all round.
couple of problems down to the manufacture of the windows not the fitting. The staff organised the fixing of these problems and they were addressed. Very pleased with the windows and the staff pleasant and efficient would recommend very clean and tidy in their work.
Mr Ian Fisher has made a very good job, has worked well, very tidy, never made so much tea though. Back door requires new glass pa...nel on order. Then needs fitting very pleased with workmanship and product.
My husband and I were very pleased with the overall work force. All kept to time limits were hard working polite and informed us e...ach day of the work to be carried out everything was left in a clean and tidy way each day. Your conservatory products are excellent small problem with shelf fitting but being taken care of everyone has been most helpful we have recommended you to a friend who is interested for next year and may be in touch thank you very much.
Well done Britelite you didn’t let me down. Being an existing customer, Sean and his team member were brilliant clean and tidy, ...and good work done.
The installation guys were brilliant. Mine was not a easy house to work on but they coped professionally with every issue. They worked clearly and the finishing with beading and silicon sealer was installed to a really high standard.
Very impressed with surveyor and top installation team. No reason to mark down other categories but those stand out in my opinion. Product very good – we went for a slightly unusual design and are very happy with the result.
The whole process was smooth and painless. I would really like to thank the installation man ( i didn't get his name) He was quick..., tidy, polite and professional. I was very impressed thank you!
All the guys were excellent, clean, polite, professional and very good at what they do. Couple of things need putting right, but i...s of no concern to us as know its being dealt with. Overall top notch.
The team arrived on time, were polite,hard working and answered all our questions. One of our concerns was our newly laid patio, t...he guys fully protected it and at the end of each day cleared up, I would recommend your company to our friends and family.
Every aspect of the installation was carried out to my complete satisfaction. The fitter was very efficient and carried out the installation in a neat and tidy fashion. We are very pleased with out new French doors and windows.
Very pleased with installation. Windows look smart and suit style of house, both interior and exterior. Good workers, no hanging about, job completed quickly and they cleaned up well after installation completed.
Ashley installed our windows and front door and I cant fault him. He was working alone and in hot conditions, yet never stopped. He has done a great job and at all times was polite and pleasant. The job was completed in just under 2 hours. We will go to Britelite for any further relevant work we ne...ed done. Thank you.
Steve and Martin received the very good award They were punctual courteous efficient and I would insist they are my choice of inst...allers at any work I recommend.
Was very impressed with the installation. Installer arrived bright and early on the stipulated date and carried out the work efficiently, was very friendly and helpful. Explained how to lock doors and windows and had and tips for maintenance.
I am so happy with all the work that has been done. The bricklayer team were so polite and a real pleasure to have around. The installation team done everything to meet our expectations. They left our property in immaculate condition. I could not have asked for more and wouldn’t use any other comp...any if I ever need future work.
The builder who carried out the ground works and flooring was nothing short of phenomenal. Incredibly efficient, hard working and ...tidy. Finished a day early. Top installer equally good and we are delighted with the end product.
Final installation good. But did come with problems. Installers not carried out job correctly at first. Result was required plaste...rs we exceptional.
Super, lovely, smashing glad I found you. Have been trying for two years been let down so many times. Was very worried but worth i...t. Thank you Richard and Luke you were great!
We are really pleased with our new windows. They look nice and are finished off really well, our fitters done a really nice job th...ey were clean tidy and polite.
Dimitri was so hard working and a delightment in fitting our new bifold doors. I just cant believe he did it all on his own and had two other jobs in the diary afterwards! He arrived at 9am and left at 8pm and didn't stop all day. We are delighted with the results. It was a pleasure dealing with him.... Thank you Dimitri.
Very professionally carried out, very tidy and neat finish. The whole area around the door was brushed clean. Clear instructions o...n how to operate it. All in all lovely product, very pleased with it.
From meeting the sales team at the Ideal Home Show to the fitting team, Britelite had been very pleasant and efficient to deal wit...h particularly the fitting team needs complimenting they worked so hard, were tidy and very considerate. We are delighted with the end result excellent workmanship and quality materials. Thank you, Britelite.
My wife and I are very pleased with our windows and door installation. Our installer was very professional and courteous throughout and it was impressive that he completed the entire installation single handed. I would certainly recommend Britelite to anyone looking for windows and doors. Many tha...nks.
This was one of our better experiences in having work carried our on our home. All those involved were extremely helpful, explaining in detail all the necessary information. The installers arrived at the arranged time, did a professional job and left a clean and tidy finish. Well done.
uPVC Triple Glazed Windows, uPVC Door, Composite Door
12th June 2018
The installers were very courteous and professional, clean and tidy and helpful. Everything was fitted to a high standard of qual...ity and great care taken.
We thought they were amazing. Nothing was to much trouble, they worked so hard. Really really pleased they were outstanding. We would only use Britelite, if you want the best then use the best. Thank you so much. Excellent job.
We are very pleased with the work to date. Everybody involved has been totally professional, they absolutely ooze professionalism... and are very pleasant to boot.
When I called to ask about my installation, the lady checked and got the same agent as last time I used you. Very good. A quick and efficient survey. The installer was on time, polite, efficient and quick. Overall, a very good job.
Very impressed with all the work, weather not perfect. Fitting team were so friendly and worked so hard. New roof looks so good a...nd should make house warmer.
We had Britelite windows fitted some 8 years ago, they were extremely high quality and still are and the service was excellent. Decided to return for a front door and we are not disappointed. It looks fabulous as well as being of very high standard. Sales rep, staff and the fitter all very profes...sional, polite and helpful. Thank you.
This is the second time we have used Britelite which only goes to prove how satisfied we are with the company and their products. We would thoroughly recommend Britelite to all our friends and indeed have already done so on several occasions. Everyone has commented on our windows and how beautifu...l they are. We are more than satisfied with Britelite.
Jo and Scott were an excellent team. Considerate to our neighbours and our environment especially our shared drive. Hard working, great time keeping and conscientious. Work of an excellent standard. Respectful attitudes and very helpful answering our questions and keeping us apprised at all stage...s. Rob and Tim worked in a methodical and timely manner. Very respectful and offering explanations when asked. Great time keeping, excellent communication.
Keith worked hard all day and did a great job. I was more concerned that he worked alone, even putting new windows upstairs, He didn't seem to have a problem. Windows are very nice and I would recommend.
The lone fitter Nigel was excellent. Everything was well fitted and he worked non-stop for the 2 days he was here. I would highly recommend him. The scaffolding fitters were also very good, nothing was too much trouble for them. Very commendable.
I have been extremely impressed from start to finish. The initial sales rep was so thorough and patient and detailed, he put Britelite into a league of their own. The office staff were reliable and informative. The surveyor was reassuring and totally agreed with Ravi the sales rep's information a...nd the window and door fitters were absolutely brilliant. I cannot, fault them at all. They were incredibly tidy. Considerate, polite, friendly, reassuring and explained everything. A fabulous service all together. And they even removed some wooden rubbish of my own, Exemplary service.
We are very please with the installation. The two men who came were very polite, and did a very efficient job and left everything... clean and tidy. Many thanks.
Great installation team again! Worked hard and left an immaculate finish. They supplied useful comments and advice throughout the build, and went the extra distance to ensure that the finished job was exactly what we wanted. Great job!
All arrangement went as planned for a new conservatory roof. The fitters were very pleasant and explained the construction as work progressed when installation was completed. The area was left tidy and we are very pleased with the finished product.
The whole experience from the initial visit, presentation and quote was excellent. Tim and Rob make an excellent team, on time, polite, professional and tidy thank you guys. I am very impressed with your work 2 days amazing, I shall definitely recommend Britelite.
We are enclosing this testimonial to let you know just how delighted we are with our new Britelite conservatory. From the non-hard sell approach of Paul - a refreshing change from other companies- right up to the minor tweaks that Dan came out to adjust last week. We can still visualise Simon sittin...g on our garden steps working out exactly how the guttering could satisfactorily be erected without detriment to our neighbours' property! All the office staff we contacted were cheerful, friendly and professional and we are so grateful for this as, due to circumstances beyond our control (unexpected building works next door), we had to re-schedule our works on several occasions, delaying the work eventually by 2 months, and the ladies that we dealt with, usually Dawn and Carrie- Anne, could not have been more understanding and obliging, thank you. There was no pressure whatsoever at any stage in spite of Britelite having already incurred the costs of both building materials and a skip. Dan and his colleague were efficient, prompt, quick and tidy; we barely knew they were there. He liaised with our neighbours' builders to facilitate the best way forward for our works and his superior level of experience and expertise were evident in all areas (and to our neighbours tool I. The coÂoperation and work ethic of these two gentlemen was the epitome of teamwork. Mark and Jai constructed the top build with a speed that was a joy to behold, our conservatory was almost complete! It was very much appreciated that Jai showed us exactly how the locking mechanisms worked and also confirmed any action needed in respect of guarantees and paperwork. The only minor criticism we would make is there could have been more clarity regarding the scope of the works as we had assumed that the foil flashing and tar from our previous conservatory would be removed prior to the top build being done. This meant that we had an unexpected messy task to carry out which would've been far easier for us to do prior to the top build being done. We are sure there will be no issues with the conservatory in the future but in the unlikely case that there is, we have every confidence, based on the superb service we have received so far, that we can contact your team secure in the knowledge any problems will be dealt with in the same, first rate manner. Thank you again
We were very impressed when the fitter laid cloth all the way up the stairs because our carpet was new. A nice guy he did a very good job. The whole service was excellent right from the Ideal home show to the final fitting.
I was pleased with their punctual arrival, and their overall team work, good clean working ethics and very surprised that the job was finished in only eight hours. Possibly due to the fact that I cleared ten wheel barrel loads of the roof the day before of chippings. Very happy with finished job.
Our fitter Ian was polite, punctual and tidy it was a pleasure having him in our home installing our windows and doors we are very... pleased with the end result.
We are very pleased with our design consultant Dave was a very nice and friendly man. Our fitters Mark and Neil you couldn't ask for nicer people, they were friendly and polite. They have done a brilliant job on our windows thanks guys!
I was very surprised how Jamie and Dave (fitters) got on with the job. Two nice blokes, done a good job on my door looks better than I though it would look. They cleaned up afterwards and left my house as if they wasn’t even there.
My installer (Jim) was friendly and very efficient. The house and the driveway was left very clean at the end of each day. No damage to my kitchen or bathroom tiles and my windows are wonderful! They lighten up the house. A lovely job I'm really happy with the results.
Extremely happy with Britelite from start to finish. The salesman Sam was very polite and Dave done a fantastic job explaining the product, which was the main reason for choosing Britelite. The fitters Lee and Matt were excellent at fitting the windows and door. They were very friendly and cleaned u...p after themselves. I would highly recommend.
Outstanding base installation team! Jason and Steve worked at a phenomenal rate and completed a quality job Everyone since has commented on the great brickwork- thanks again!! Polite friendly and thoroughly professional job!
The team were friendly and efficient it was all outdoor work and I had to leave them to it. They left the site completely clean, a...nd my new “woodwork†looks very smart completely happy!
We are delighted with our new windows and doors the fitters were very good, hard working and very clean. The fitters Lee and Matt are an asset to your company, and we would have no problem recommending Britelite to our friends.
Excellent service from start to finish. The sales rep explained everything to us and helped us with our choices. The installers we...re excellent and good at clearing up after themselves. No mess. We will be using Britelite again for our fascias etc. Would recommend the company to anyone great service and after care thank you very much.
Very fast, the scaffolding people were nice and kind and the installers were also very nice and left everything very clean. Consultant was great and helped us with every detail we needed we are very pleased!
Another excellent product very pleased and fitted with excellence. The fitters attitude was perfect and had a great pride in his work as you can see by the finish work. Very cheerful and a very tidy worker just like the rest of your fitting teams thank you.
Excellent installation, they came on time, worked very well, finished the job to a very high standard and left with clean work are...a. First class company, which I shall recommended to anyone!
On the first day of the installation team arrived at 9 o'clock and preceded to remove existing roof and lay new courses of brick work to the existing walls. As rain was forecast for the following day. PVC sheets were laid on the floor of conservatory and vertical sheets on flat roof portion. In all ...very good installation. vRain at first, on the second day of the instillation. The lads made sure that the rain would not effect the few items we had stored beneath the flat roof section of the conservatory once the rain eased the team commenced with the work and from the limited view of the roof that I have (I am disabled and use a wheel chair) they made an excellent job. On the third day of installation martin arrived at 8am and the weather was atrocious. The conservatory floor was awash and I did not think any work would take place. Martin and his colleague worked all day through contentious rain that did not abate until 3 o'clock. They were absolutely soaked to the skin but made a marvelous job of the installation. I had been worried that it would be Easter holiday coming and the room would be flooded over the weekend. I should not of been concerned a very good job.
First class installation. All windows and doors in house replaced without any issues. Installation team were exceptional. Complete...d on time and on budget.
Considering it was pouring down the whole time Gary was installing our lanterns he did a very good job explained how windows had b...een installed and how to operate opening vents.
After a shaky start things got better. Replacement builders did a good quick professional build. Top installation team also did a good job and tided up behind themselves. Plasters did a good job and again cleaned up after themselves.
uPVC Lean To Conservatory, Fascia, Soffits and Guttering
22nd March 2018
The installation team where fantastic. Worked well two long days very clean workers did a fantastic job. We could not be happier. ...Very neat and could not be more helpful. Left area cleaner then when they arrived. They deserve a raise.
I had a new back door installed the fitter was very pleasant, he did not make much mess, the mess he did make he cleared it all up.... I am very pleased with my new door.
The windows fitted exceeded our expectations. Tony and Karl were excellent, friendly, efficient and tidy. They went above and beyo...nd what was expected. I would recommend Britelite in a heartbeat!
Installation team are a credit to the company, polite and work so hard, very very pleased. If I have the porch fitted by your comp...any I would like the same team please. Many thanks
I was very impressed with the good work the fitters did. They were punctual, tidy and did a brilliant job. Our triple glazed windo...ws are amazing the rooms are so warm and there is a lot less noise from the street. I would defiantly recommend your company.
Installers to design consultant and surveyors recommendations very pleased with finished and quality of the product. I see no reas...on why the roof should not exceed the guarantee period of 30 years.
The installation was carried out by dedicated staff who took pride in their work. They were considerate and made sure it was clean... and tidy and also kept the noise to a minimum. They made me feel that I had received a professional service.
We are very pleased with our two new windows. We are also very pleased with past work done by Britelite (conservatory) we could de...fiantly use Britelite again and yes we would recommend you.
So pleased with both conservatory, patio doors, windows and doors. A really big installation but handles with great care and attention to detail. The workmanship is of a very high standard will be telling all my friends and family. Especially want to thank Mark, Jai and Ian great guys, even though t...hey drank my tea lol.
Amazing service again. Sam (sales representative) and fitters (Tom and Ash) were brilliant. Thank you again for making the fitting fast as our daughters window was damaged due to a burglary. We will use you again if we need. any new windows.
The sales rep was amazing, very knowledgeable knows how to arrange with customers very friendly and polite. Alec is a real asset to the company! John (Surveyor) knows his job very well. He was a pleasure to deal with. The fitters were also very good, clean friendly and very hard working also paid at...tention to every little detail. Our windows need replacing at some point and we will also use your services in the future. We will definitely recommend you!
Very happy with the job done today. The two men who came to do the installation were very good, on time, and just got on with it. They took care of the surrounding area Fantastic job. Would recommend Britelite to anyone thank you.
We found the individual fitter who carried out the work to be very personable, considerate, punctual and technically knowledgeable.... Very tidy working habits. Worthy of a special recommendation.
Excellent quality product with a perfect finish. This is the second time I have used this company and they have provided the same high standard throughout. Highly recommend them as I will be having more work next year.
Everyone we interacted with at Britelite was very polite and helpful, no 'pushy' sales tactics were used. Installation was complet...ed efficiently and tidily.
Our fitters were second to none. They were friendly, punctual, hard working and tidy. Their standard of workmanship was such that apart from the fact we had new windows installed, you wouldn't have known they had been there. External damage was negligible and made good to an excellent standard wit...h no internal damage whatsoever. We are really pleased with the service and the finished product. We would not hesitate to recommend Britelite.
A great team of builders. They were very friendly and made sure they kept the site as clean as possible. We had the base work don...e in January and the weather some days was really bad. This did not stop them from working and they battled through the elements. Very pleased with the work completed.
We are delighted with everything and everyone involved in the installation. Your sales representative Jim McNally is so pleasant and persuasive, he is a credit to your company. The fitters Tony and Karl were absolutely splendid, their work was exemplary and they fulfilled any requests without any ...problems. As a consequence we may have the front windows done at some time, particularly if you still do the Triple Glazing offer.
There was no hard sell from the sales representative. He came and gave us a quote and then he left, Amazing! Work done to a very high standard, Workmen were on time and in good spirits considering the snowy weather. All areas were left clean and tidy. I will recommend Britelite to anyone. 100% happy... customer.
Jason and Steve were very hard working. They were officiant and friendly all round very good. We are happy with all work that has ...been carried out, we are also very happy with sales man David.
Once again we have been delighted by the service you have provided. Office staff and fitters Karl and Tony have been superb we are absolutely delighted with the quality of the windows and the installation in general.
Most impressed from initial contact through to completion all staff were courteous and credit to the company. Installation staff arrived at 6:45am which was a pleasant shock considering the distance covered they both deserve a speech mention
The two men who put the scaffolding up were very nice and very polite we would have them again if needed. All in all we were very ...pleased with the work done.
uPVC Double Glazed Windows, uPVC Triple Glazed Windows
29th January 2018
The whole quotation order and installation has been very smooth and professional. The product is excellent and the fitters were su...perb and very helpful.
We are very pleased with the service provided by Britelite. Pleasant impression from sales, surveyor installation. The installer has done a superb job and was attentive to our questions and addressed all our concerns. Our place was left clean and tidy after installation. We are happy with our new wi...ndows and will choose Britelite again.
We love our new door, inside and out! Many of our neighbours have commented. It really has improved the look of the house. The installation was straight forward other than confusion over the starting time. We were told 12-2 but the installer arrived at 8am to our surprise but it wasn’t a problem.
Paul and Marcus worked very hard they were happy, polite and left everything clean and tidy. They covered our tops and floor to ma...ke sure nothing got damaged or dirty. I am very satisfied.
Lukes partner Richard was injured so Luke worked alone for two days and brought a friend to help for the final two days. Luke was ...excellent, friendly, fun and sympathetic, accurate and did a lovely job for us including finishing on a Saturday.
From choosing to have a new roof for my existing conservatory, Britelite was honest and not pushy! The representative was friendly and informative. I was kept up to date on the manufacture of my new roof and of the date of installation. On the day of installation two charming friendly chaps came, to...tally polite, helpful and very tidy. I was so impressed with the whole job.
I was very pleased with all the work under taken by Jason and Steve. They faced poor weather conditions and just cracked on with t...he job. I have no complaints at all great workmanship.
The two workmen who installed our windows were courteous and considerate. They cleaned up thoroughly at the end and even helped pu...t one of our blinds back up.
Jason and Steve worked hard in difficult conditions to ensure base was finished in time and they left the area tidy and even washe...d my drive for me.
The overall experience was very good. I would especially like to thank both fitters for doing an excellent job, they were very eff...icient, professional, polite and tidy. I did not get the chance to thank them myself since I was not around when they had finished. So could you please pass on my gratitude.
Everything went very smoothly. Lee and Matt stayed beyond five o’clock to make sure everything was done in one day. We are very ...pleased with the new windows and doors
Excellent work, fitters could not do enough for us. They made sure the place was clean when they left. Overall I would have no hes...itation in recommending this company to anyone.
From start to finish of our dealings with Britelite has been a pleasurable experience. Nothing was to much trouble. The people were extremely helpful, cheerful and polite and as for the three lads who fitted the windows and doors we were most impressed. They arrived at the house early and didn't st...op until the job was finished. The quality of their work and attitude to the work was exemplary we cant praise them enough.
Dave and Jamie who installed the patio doors were excellent. They were polite, efficient and very clean. We are very pleased with the results and could not recommend the company more highly. We are having a back door and front door installed soon so we hope for the same excellent expertise. My husba...nd is disabled and used to be a builder and he was very pleased with the service we received thank you.
Tony our installer was great, very helpful, knowledgeable and talked me through the entire process. We will need further windows a...nd doors in due course time and it will be great to have you back.
Very polite staff, professional service. Sales man quoted for what I asked for, no pressure selling. Craftsman arrived five minute...s early and left no mess.
Very pleased with overall performance. Fitter came from Rochester on a filthy day and installed my window and door in terrible con...ditions. The fitters were also very helpful.
Tim Arrived on time , he was polite and helpful, he did the job quickly and efficiently. He cleared up any mess that was left and ...swept the area. Highly recommend
It's always been a pleasure dealing with Britelite that's why I approached you in the first place when I was looking at improving my property. I have no hesitation in recommending the workmanship, customer care and overall experience. Thank you as always.
Your fitters (Mark/Jai) have done a fantastic job, very professional site left clean. We are quite happy with the installation and... would recommend Britelite.
We have been very pleased with all our dealings with Britelite and were very impressed today with the quality of the work carried out by your fitters who were very polite and contentious and cleaned up very thoroughly before they left.
The company phoned when they said they were going to, they installed when they said they were going to. We ended up with a quality door installed very quickly and efficiently with no mess left behind. We are very happy with our door so in today's world you cannot ask for any more than that. very pro...fessional.
I am very happy with the service I received. Derek was very good and professional. He was very accommodating, arranged a finance option for me, other wise I would have had to wait. It took a while for the office to get back to me but I was very happy with result. Installation tea worked very hard on... the day and completed the job same day as promised. Thank you.
The installation of our windows was carried out in a clean, tidy and professional manner with no issues and we are very happy with... the finished product.
This is the second time I have used Britelite. So professional and very pleased with the job worked. They didn’t stop to take a break said it would take three days but completed in two. Thank you so much.
We have been very happy with Britelite from sales rep to installation all staff at our house have been polite and respectful of ou...r home during installation our house was kept tidy.
Thank you Britelite very good product very impressed all round. Must say we thought "Beef" excellent he was very tidy he must be a...n asset to your team. Yes we would recommend you thanks again.
Tony a very good and hard working installer he started at 7:30am and did not stop very impressed with his knowledge and workmanshi...p. A credit to the company.
Fitters were on time; pleasant; hard working and polite. As other work is to be done by Britelite in the near future we hope this ...is an indication of how this company works and treats its customers.
We found all the employees very helpful and we felt everyone we have dealt with have been extremely polite, we did not receive any pressure to purchase and all information was given with clarity. The work was completed in a very satisfactory way and all areas were left very clean and tidy. We would ...have no problem recommending your company to family and friends.
absolutely stunned that one man could fit all of the windows and doors on his own- we are very pleased with the professional results of Ian's fitting all very neatly fitted and a very nice man to deal with.
The sales rep J.Mcnally gave a splendid resume of your product without in any way being pushy. Mr S Mullet gave us much appreciated advice in high heavens and fitted the windows on his own. He was extremely efficient, conscientious, polite and worked non-stop throughout. He was magnificent and if w...e have the rest of the windows done we will ask for him to do the work. The windows are wonderful and of the highest quality Many thanks
Already had my windows replaced by Britelite, have now had doors replaced again, a very good experience all round. Doors were inst...alled by Ashley, who was very informative throughout. Many thanks,
I am very pleased with the service I have received from your company and also very pleased with the look and style of the windows ...when fitted. I will contact your company at a later date to have the rest of my windows fitted by you. Thank you all for your kind attention.
Your team worked well and efficiently and were very considerate about access to the house while work was going on. James and Adam ...in particular. We have yet to have heavy rain to test the results.
Used Britelite as I was impressed with previous installation of Fascia Soffits and Guttering. Fitting of door was the same excelle...nt service standards.
Excellent fitter- very good workmanship + attention to detail. Made good all surrounds to a high standard and left site clean and tidy. Some windows were left slightly smeary but otherwise an excellent job
The new front door is brilliant! It was very quickly and professionally fitted. The area was left clean and tidy and we were given instructions how to lock the door and maintain it. Thank you very much!
Fantastic work, very pleased with both my windows and door. Your fitter Tony Dyne was great. Very tidy, he can do my housework any... time! Thank you all.
I was very happy with the whole process. The fitter who came to install window was very efficient and conscientious and I would say a dedicated worker. I was impressed with his overall workmanship. Good conversation and good tips on other Britelite windows frames in the house. I would say he was an ...excellent representative for your company. Well done triple star!
We had the double glazing to our flat completely renewed earlier this week. We are delighted with the product and its installation the (renovation) contractors engaged in our installation were exceptional in their courtesy, efficiency and hard work. They are to be complimented.
I am delighted with my new windows and door. The quality as well as the appearance is excellent. I have noticed a significant improvement in noise. Tom and Ashley were an Impressive team. They were totally professional, very skilful and conscientious. Had every confidence in their ability and workma...nship windows, door frames were cleaned. My furniture and carpets were protected. I could not praise them to highly.
The lads who installed our front door were great. Included us in any decision and were polite and professional at all times. Pleasure to be here. W e did have a few problems with the door but these were dealt with and put right. Quickly. All a credit to this company. I would not hesitate to recommen...d Britelite windows and doors.
The installation team Mark and Neil, worked very well as a team they were very pleasant, helpful neat, tidy and clean, and very co...nsiderate. They could not be faulted!
All contacts within Britelite staff during this contract have been on time and very professional. The fitting team had consulted with me reference a problem above a door the solution improved to be the best way forward giving a very lean and professional finish.
We are very pleased with our new garage roof. The overall finished look is excellent. Paul, the fitter, was very efficient, friendly and hard working as he was mostly on his own. The site was left clean and tidy. We'll certainly recommend Britelite flat roofing.
Everyone was friendly from start to finish. I was impressed by the person who installed my windows and door. He moved promptly and carried out the installation professionally and tided up. He was friendly and considering I?m a lady to assisted adequately with many things out of the way I will surely... recommend them (you)
Nigel fitted the windows for us he was very professional and personable and a credit to the company. We are very pleased with the ...windows and will be contacting you to get quotes for other windows in the house.
From sales person to surveyor and fitting staff all friendly and conveyed confidence in their knowledge of the product nothing hap...pened to change the time line of order, survey and completion
uPVC Double Glazed Windows, uPVC Door & uPVC Patio Door
9th August 2017
The team of Lee and Nat were very polite friendly and extremely professional in every way I don't think I could have had anyone be...tter. It was a pleasure to have such nice men who did a fantastic job. Any questions had were very quickly answered. In a nutshell, 'a job very well done and thank you'.
uPVC Double Glazed Windows, uPVC Door & uPVC French Doors
7th August 2017
Very friendly service received from surveyor. The two fitters Jon and Lee, were very cheerful and very easy to get on with. Made ...the whole process a very positive experience.
Martin & Garry were good guys, making sure we were happy with the work, very friendly. We are very happy with the work. Adam and... Nathan, very good guys very friendly, work very well. We are very happy.
We are very satisfied with all stages of the process. Sam discussed our requirements with us ? no hard sell or pressure/discounts. A price for the job, which we were happy to accept. The surveyor checked the plans and agreed them and Matt and Lee carried out the installation. They were prompt an...d friendly and left the work and surrounding very clean and tidy. We are very satisfied with their efforts and the completed installation.
uPVC Double Glazed Windows, uPVC Door & Composite Door
3rd August 2017
We are very pleased with our overall experience with Britelite, Andrew was not forceful and made us feel comfortable whilst he was in our home, he was also straight to the point (on price) which we liked. Ian was lovely and very clean and very good at his job. Unbelievable he did it all by himself... and to a very high standard. Also a very nice man and also very clean.
Good service ? Some issues with the factory providing the wrong colour trim, but this was rectified without cost ? hence a very cu...stomer friendly approach/
Excellent job done by your fitters. Tidy and cleaned up after fitting. Very impressed. The company who fitted the original wind...ows should take note of how your company works. Well done.
Please can you pass my thanks onto the guys that installed my windows and doors. They have done a great job. They were so profes...sional and helpful. I can't praise them enough.
uPVC Triple Glazed Windows, Composite Door & French Doors
27th July 2017
The guys did their job very well. I am pleased with the windows. Left everything spotless took away the rubbish. We had difficulty open and closing the door. So Lee changed it for us, also put blinds back. I have doors put in the future I would like Lee and Matt to do them. Very helpful and frie...ndly. PS How long is the guarantee on the Windows.
Overall a good experience. If you have realistic expectations you wont be disappointed. Office staff are really helpful and always answer the phone. Price was competitive straight away rather than starting high and then having to haggle.
uPVC Triple Glazed Windows, Composite Door, Aluminium Bi-Folding Door
27th July 2017
This is a quick thank you for the windows that we have bought and more importantly the service you have provided. We have had a lot of work done on our property and one the items we had reservations about was the new windows. We had several suppliers round to quote but ended up going with yourselves... mainly for the competitive price and the relaxed sale rather that the stay 4 hours and grind you down technique of your competitors. From the first contact with your office staff to book in the job until today when your lads done the last bits still outstanding I can only say it's been very stress free and simple, which is rare these days. If you have a bonus incentive then the two teams today should get something because they were brilliant, very helpful and polite. It's turned out the new windows have been the easiest part of our building work which has surprised us. Thanks for the installation and to all your staff who helped during the process.
Your team you sent to us were very hard working, and extremely efficient. My wife and I couldn't believe how quickly the whole operation was completed, and every bit of rubbish removed. Thank you from very satisfied customers.
Very professional service provided by your staff, very quick and prompt work done, we are very impressed with the quality of the d...oor and the overall service. Thank you.
The workman worked very hard, turned up at 10 o'clock on the Wednesday morning. We thought they were coming on the Thursday. Very polite, hard work and tidy. Would recommend Britelite again. We had Britelite in our old house about 30 years ago. Good company. Adam and Nathan worked to a very hig...h standard. They were extremely polite and hard working and tidy. I thought I worked hard in my life until I saw them, Adam, Nathan Thank you.
A very professional team who were very patient when the rain arrived. Also kindly fixed some guttering deducted from the job. Mark was very responsive and clear with his communication which helped make technical language about roof specifics easy to understand, All round great job.
The Britelite team ie. Salesman, surveyor, fitters, office staff have all been very professional and friendly. James and is co worker were very helpful, courteous, kind and efficient, had good communication skills as well. At the end of the job every where was left clean and tidy. They have achiev...ed an A plus in the installation of the flat roof.
We were very impressed with all the people involved with our windows and front door. Sam the young man who worked on his own insta...lling the window and front door was excellent he was kind and helpful and hoovered and tidied up when he had finished to a very high standard.
The fitters who installed our windows were, polite, friendly and very efficient, they were tidy, very tidy, and did a wonderful job. We would recommend Britelite to friends and family, most of all it would be lovely to pick the lads we had to do the fitting, but I'm sure they are a very sort after t...eam. Well done lads.
Glaziers worked through very heavy rain to get the job going. Full marks. Carrie-Anne in the office was an excellent and efficient contact ? smoothing the way regardless of any way-out queries. Bricklayer were exceptional- very hard working and very pleasant to deal with.
From start to finish we were very pleased with the way all the stages of the work was carried out. We would certainly come back t...o Britelite again if required.
We had Britelite doors and nine windows at our previous address. We also had the flat roof installed with Mark Fish & he did an e...xcellent job, that is the reason why I wanted him and his team to do my present garage roof ? which has also been an excellent job done by his team ? very friendly and pleasant well done. P.S Britelite Windows and doors team were also a very polite and pleasant team at my previous address.
1. ultra frame roof first class product 2. was first class installers 3. plasters first class 4. electrician first class this was installed in July 2017 replacing a poly carbonate roof on our existing conservatory. It was to hot in the summer and cold in winter and noisy when it rained. Now its ...cured thanks.
The base team, Adam and his brother worked so hard, and they were very professional in every thing they did. Even though they couldn't use a digger or wheelbarrow because of the access, it didn't seem to worry them. Their work is of an excellent and professional kind. Thank you very much for every...thing you did for us. Martin and Garry did an excellent job for us. Even staying late on the last day to get the job finished. Their standard of workmanship could not be faulted in any way. As the base team nothing was too much trouble for them once again thank you. For all you did for us.
The workmanship, timeliness, and courteousness of the team was outstanding and would not hesitate to have these guys back again to... install windows to the rear elevation next time.
Sam and Kieron turned up on time, were very polite and friendly and determined to complete the work in the day, resulting in a very long day. Thank you. Sam and I checked all upstairs all upstairs windows for keys, But not lounge windows, No keys supplied please can 2 further keys be sent? Thank y...ou. Sales reps and surveyor all very polite office staff friendly and very polite ? great customer service.
Very good service from ordering to fitting. The door was fitted very quickly and everything was tidied away when the men left. V...ery happy with the quality and finish of the door.
In 2007 we had Britelite replace our windows and doors, so in 2017 when we needed to have our flat roof, Fascia, Soffits and gutters replace the only company we considered was Britelite. The work has been completed to a very high standard by a superb team of professional installers who could not ha...ve been more helpful. we are extremely pleased with the final result and have no reservations in recommending Britelite products and workmanship. Dominic and John, supported by a strong team run a company that can be trusted to put the requirements of the customer first and do an outstanding job.
From our initial enquiry, the salesman, Mark was very helpful & informative, and we felt we were able to make our decision without feeling pressurised. The surveyor and trainee were also helpful and answered our questions. The fitters were punctual and had a conscientious approach to the work, esp...ecially ensuring the least disruption and leaving the area clean. We would have no hesitation in recommending the company to others.
Great service from day one, windows look superb and a really good job done. from start to finish kept well informed and up to dat...e on whole procedure! Sam the man who fitte4d the windows, was very polite, very friendly, worked hard and did a great job and also cleaned up behind him. very very good employee.
uPVC Triple Glazed Windows, Composite Doors & uPVC Patio Door
20th June 2017
We would definitely recommend Britelite to friends and family. As service was excellent from our first meeting with Sam and the i...nstallation was competed.
Carrie- Ann in the office is excellent she was so helpful because of other problems in the renovation we had to change the date of installation twice. John Vivian the surveyor was very helpful, polite and professional. His advice was excellent.
Our letter said we would have two fitters but we had only one whose name was Ashley. He arrived just before 8 and worked tireless...ly through the day despite the heat. He was very clean and tidy, and left no mess. He was a very pleasant chap, we are very pleased with the work done, and will be looking in the near future for a quote for a conservatory roof.
The process from beginning to end has been exemplary. Good honest advice from the onset without being pushy or time wasting. The front of my home has been transformed! The fitting team were very polite, friendly and skilled. They had to move a few items of furniture which was not considered a pro...blem. I would definitely use Britelite again.
Fitters very polite, on time, explained what they were doing, answered my stupid questions, and not one swear word was heard. So ...nice these days, a credit to the company.
The fitters were very polite and professional. They were very friendly and explained everything to me as they progressed with thei...r work. I would recommend these men and your company to my friends.
Door fitting team, were very kind, the installation and workmanship are to a very high standard, left the job very clean and tidy.... Well done!! First class door!! Well pleased.
Great job all round. Alan was very personable and very knowledgable. The surveyor (apologies cannot remember his name) was very efficient. Nigel fitted all three windows by himself and I noticed on the docket that it was original a 2 man job. What a hard worker and it was all done to a great stan...dard.
The fitters did an excellent job and suggested some small tweaks that improved the look of the finished interior. Very impressed.... Left the property very tidy.
We have been delighted by the high standards of quality service delivered by Britelite. Our doors and windows look really great and it has made our house a 'new place' to enjoy. Thank you so much for your help and good advice.
I was pleased to get a straight forward quote, rather than go through the pantomime of the old style double glazing quote system a...s some companies still employ. The fitter, Ashley I think, was really good. He was so tidy, and very efficient and took great care to show me how the doors locked etc. I am really delighted with my beautiful patio doors! Thank you!
Both very friendly and nice. Very friendly, and good workmen also tidy work. Any questions I have asked they have answered and e...xplained to one, which I thought was good.
We can't praise Martin highly enough for the work he did on the conservatory base. He had unexpected problems to overcome and the result is excellent. A master at his trade. A friendly well mannered team who did a very good job. Very pleased with conservatory.
All members of your staff were polite, helpful and keen that we were completely satisfied with their services. The installer was an A1 fitter who completed his installation and tidying up to our complete satisfaction.
Our overall experience with Britelite has been wonderful. We had previously spoken with a rival company who were very pushy & Britelite have been the complete opposite and a breath of french air! We spoken with a rep called Alan, who was very pleasant & made an excellent sales pitch and gave great ...advice.
I would recommend Britelite windows to anybody. The quality of workmanship is excellent impeccably tidy & clean not one bit of me...ss, Well done Britelite for a 1st class service and company.
The fitters were very efficient & helpful and left our property clean & tidy. We would recommend your company. However currently... the patio door is a bit hard to lock. It might ease with use, if not we might contact you to ask for it to be adjusted.
uPVC Triple Glazed Windows, Composite door & uPVC Door
1st June 2017
Very pleased with the installation and also the clear up, all left spick and span. Also brilliant idea to supply instructions for locking and unlocking the door from the inside and outside. Thus ensuring no damage is made to the locking mechanism, prolonging its life
Thoroughly pleased with our new front door and the service we received from Britelite. A breath of fresh air that your told from most window companies who are just eager to make a sale. Thank you for being genuine Britelite.
The team of Ashley and Ben were really excellent. In really not temperatures on one of the two days they needed, (almost 28oc) they did not stop/sit down for 5+ hours on both morning and afternoon. I had to keep filling them up with water, as I was afraid they would pass out in the heat. The finis...hed result is excellent.
Extremely pleased with quality and style of our windows and patio door. From the friendly and professional sales rep, to the exce...llent and competent installation team the whole process was stress free. Fantastic job Britelite! thoroughly recommend this company.
New flat roof fitted on 26/5/17. Very pleased with the work carried out. They were thorough, conscientious, tidy and the propert...y was left clean. I would unreservedly recommend Britelite.
This is our 3rd Job with your company. We are particularly grateful to the fitter Tony Dyne who split the installation into two p...arts to enable us to get the old victorian plaster wall, in which a window was sited, completely replaced. Everything has now been completed to our satisfaction. Thank you!
uPVC Double Glazed Windows, uPVC Windows, Composites & Patio Door
22nd May 2017
My parents, both in their 90's are extremely happy with their new windows and doors. The fitter Kristian and Charlie in particular I can't praise enough. They worked non-stop throughout the time of installation. As well as being 100% efficient in their work standards, polite and tidy they were ve...ry respectful of the needs of my housebound mother with Alzheimer's and my father coping with terminal illness (attached to oxygen machine) working around them and caring, giving them extra time & thoughtfulness needed to make the much needed window installation as minimal intrusive process as possible. Thanks Kristian and Charlie.
Main work carried out efficiently and to a high standard of finish. All people we dealt with were friendly and professional. Unfortunate that one glass panel had arrived broken, as arranging to get replacement fitted was a little inconvenient. Overall very happy with product and service.
The whole process went very smoothly and I was impressed by the professionalism of the team. The fitters were polite and helpful. The Letterbox was forgotten, but rectified with minimal fuss and quickly.
uPVC Triple Glazed Windows, uPVC Double Glazed Windows, Composite Door & uPVC French Doors
9th May 2017
We are very happy with the service and products provided by Britelite. The company's fitters were helpful and friendly. We have no hesitation recommending Britelite and intend to use the company again.
Double Glazed Windows, Composite Door, Patio Door & uPVC Patio Door
8th May 2017
I would like to praise Britelite for the service I received. Ashley was a tip top guy! Very methodical and made as little mess as possible and left me with 3 doors that I am more than pleased with. thank you for prompt and professional attention. I would also like to give Andy Howse a few brownie... points for his help and in no way any pressure to ?go with? britelite, unlike some other companies. Well done all of you.
Good communication from all members of your team. Fitter clean, tidy and excellent fitter, salesman very helpful and full of sugg...estions. Ideal home exhibition staff also very friendly and informative.
Britelite have been excellent to deal with, from the start with a salesman who clearly listened to what we wanted. The building team were excellent, hard working and tidy as were the installation team. Overall a pleasure to do business with. Good quality product at an excellent price. Thank you. B...oth Adam & Nathan were excellent, Friendly chaps who were tidy, efficient and did an excellent job.
Excellent service ? Thanks. Mark James was polite, helpful and informative. Installation was sooner than expected, which was a huge help to our build. Tony who did the installation seemed to really know his job well. Would recommend you.
Excellent experience of replacement windows. The fitter was a joy to have around, doing a very neat job in a quiet respectful way.... Fitters name Keith. I will only have him fit the rest of project.
Both fitters were very polite and hardworking, very clean and tidy workers. Carried our a good job and overall we are extremely h...appy with the windows and doors fitted.
James, Paul & John worked well as a team. Well organised all knew what they were doing. Bearing in mind the ?bat? problem everyth...ing went extremely well.
Fitters were friendly & efficient they cleaned up after installing the windows this is the second installation by Britelite we hav...e had done. We would definitely recommend them.
Martin and Garry did an excellent job, very polite and professional. There was little making good needed at the end. We are very... pleased with the installation
Ashley from Britelite was very good, he did a first class job. Shook hands when I met him and when he left. He cleaned anything f...rom under the cover he put down so no mess anywhere.
The work which was carried out at my property was done by a very polite and professional man. He done a fantastic job and so did ...Jon as well. I'm very pleased with my new windows and doors. It does make a difference to have quality double glazing. I can't thank you enough for the workmanship carried out at my property.
We are really pleased with our new front door. All the staff were very professional. The fitter was prompt, efficient and did a th...oroughly good job. All mess and old panes completely cleared.
uPVC Triple Glazed Windows, Composite Door & uPVC Doors
19th April 2017
Quality of the workmanship is excellent, very punctual, polite and friendly, quick and very tidy. The salesman was very thorough and not pushy. the only problem I had was with a porch door which after it was installed proved to be not suitable. The door frame threshold should have been standard. ... But I believe a company's true worth is how they perform when problems occur, and within 2 weeks the door was changed.
We are delighted with our conservatory, it has been built to a very good standard and the whole garden was left clear of any debris. Martin worked so hard. We were amazed at how one man could achieve so much on his own and within the specified time. He did a fantastic job
From start to finish there was a clear professionalism that made it self more obvious as James and his crew set to work. They were... clean and polite and explained what they were doing every step of the way. We are very happy with the work carried out by Britelite and it was pleasing to see standards maintained. Thank you very much and we would recommend Britelite.
Base Team - All who we have dealt with have been polite and easy to talk to. No problems, well pleased up to now. Top Team - The men were polite and cheerful. Very hard working. Cleaned up very nicely. No problems at all. Would recommend your company.
We have received excellent service throughout from ordering our new front door to the door being fitted. No mess anywhere just high efficiency and very confident staff. We are very pleased with the quality and workmanship and can highly recommend Britelite.
Your sales rep was very knowledgeable and put us at ease as soon as he arrived. Bearing in mind our previous experience with a competitor lasted 3 and a half hours we were a bit worried. Fitting team were very good, introduced themselves on arrival and were easy to talk to. A good team all round. We... learned about you from a personal recommendation. I have since recommended you to friend.
The guys were spot on with how long it would take to fit my door. So pleased with the finished product. Very professional. Would h...ighly recommend them.
From start to finish, everything was done on a professional basis. We were impressed that the salesman did not try to ?rubbish? your competitors which would have been a distinct turn-off. Everything seemed fair.
Phil and Lee were brilliant professional fitters who despite adverse weather conditions on the day of fitting spent time making su...re the job was done right.
Having used Britelite on many projects over the last 30 years we have always been happy with the installations and will continue t...o do so in the future.
The team on site was very friendly and professional, always keeping us informed on updates and keeping space tidy and clean. They ...did a great job in a great time and efficient way.
Everyone I came into contact with was respectful, polite and helpful. That made the whole experience rosy. I am very pleased with the high standard of glass and fittings. Choosing to use your company was an excellent decision.
Due to an accident on route ref to van on motorway. The installer was not able to arrive at my home until 10am. As he was on his own that day, also starting late he said he would do his best to complete the order of 3 days, he did not stop, he left well after 7pm. The finish 1st class as was the ins...taller.
We were very impressed with your two fitters, they made every effort to meet our requests and requirements. The work was first cla...ss and they cleared the conservatory and took away all of the previous building.
uPVC Double Glazed Windows, uPVC French Doors, Composite Door, uPVC Door
1st March 2017
Ray Waldock our sales manager was excellent, explained everything and answered our questions. The surveyor came within a week of our quote and was thorough and explained everything. Our fitting team were also excellent, very careful to cover where they were working. They keep us updated as the work ...progressed and were very clean and tidy once they had finished.
uPVC Double Glazed Windows, uPVC French Doors, uPVC Door
27th February 2017
Compared to other quotes I have had, yours was somewhere in the middle i.e. not too high or low. Product excellent. Excellent serv...ice from Mike and the surveyor who was very quick to call on us for survey. Fitters were very hardworking and excellent in their work. Score 10/10 for them.
We would like to take this opportunity to thank the whole team of Britelite as every member of your company that we had in our hom...e or contacted by phone were very polite, professional, extremely helpful and nothing was too much trouble. All the team were punctual and phoned us if delayed which we very much appreciated. Thank you again as we are delighted with our new conservatory.
uPVC Triple Glazed Windows, Composite Door, uPVC Door
21st February 2017
1.The thorough measuring of the second phase of this work by Mick Jobson was tremendous. Prior to contacting you to quote - a local firm simply measured the height and width of each replacement unit - this was totally inadequate. 2.The sheer dedication to arrive at 7.30am, work to 7.00pm and 7.30pm ...on 3 consecutive days - execute the entire work efficiently, consulting me to decide the width of masking trim for instance in the guest bathroom and working cheerfully with such grace was a joy to share. Both Dimitru Pop and Danny worked well as a team throughout. Dimitru collected the "Solidor" front door unit in the early hours of the second day, with only 3 hours sleep and was still able to fit for the rest of the long working day. I worked in the construction industry myself for 18 years and I never witnessed so strong a work ethic or anything approaching it - well done. Please convey my comments to Dimitru and Danny. 3. The advice given by Dominic throughout and more specifically regarding the recommendation of the "Solidor" front door and side panels was 'spot on' - it looks very good. I am well pleased. Thank you Dominic.
Very happy with the whole service. Sales rep gave us prices on all the options that we requested. The fitter was very professional... and handled a difficult to access window well. Very happy, thanks.
uPVC Triple Glazed Windows, uPVC French Doors, Composite Door, uPVC Door
20th February 2017
Tim Sansom was professional and helpful. Excellent surveyor, John Vivian, was professional, thorough and extremely helpful. Excellent team of fitters, Sam, Jack and Connor, were the best workmen I have had in my home for many years. Their workmanship and helpfulness was very much appreciated. Excell...ent.
High quality product (front door and side panel) - exactly as I required. Excellent workmanship, friendly fitters. Job well done a...nd left clean and tidy. Very well organised and efficient operation.
Top Team - Paul was excellent and the top was completed in a timely manner and left in a good, clean state. I would recommend him ...in a heartbeat! Many thanks.
Sales Rep: has very good professional and social skills. Pleasant and efficient, knew customer details from memory, very observant... and once gave us a timely reminder about something vital we had overlooked. Loyal to his employer and genuine interested in providing a good service to the customer. Britelite Staff: who put up the guttering, got on with the demanding work with confidence and in a quiet manner. They left the place tidy and were pleasant and courteous at all times.
We are really satisfied with our Britelite installations over the years. The aftercare on previous jobs has been excellent. I would recommend Britelite to anyone. We are really pleased with our new door.
Base Team - Andy & Zane have been totally professional and have just got on with the job with the minimum of fuss. I would recomme...nd them for any future work with Britelite.
uPVC Triple Glazed Windows, Composite Door, uPVC Door
6th February 2017
From start to finish Britelite delivered a professional, quality service. The sales representative offered good suggestions and was efficient with our time. Equally the survey was thorough and efficient. The crew who fitted the windows and doors were excellent. They were polite and courteous and abo...ve all delivered an excellent result.
Cannot be more pleased with your company. From Ravi your salesman to Dan the builder right through to Gary and Martin. Everything was seamless and gave great confidence for the build. The conservatory is great and we look forward to being able to fit it out when it's all done.
We have found Britelite very accommodating for our needs. Extremely polite and professional staff. Excellent time keeping and comm...unication. Very pleased with our front door.
The two young men who came to fit the windows were very good and cleaned up after themselves. From start to finish we have had ver...y satisfactory work from Britelite and would recommend to others.
Thank you for excellent service. I am over the moon with my new windows. I cannot believe how much warmer my home is. No more drafts. I am very impressed with the locks and overall security of the windows. I have already recommended Britelite windows to friends and family.
This is the third time I've used your company - in terms of value for money and quality of work I'd never choose anyone else. Than...k you for yet another excellent job!
Aluminium Double Glazed Windows, uPVC Double Glazed Windows
30th January 2017
The fitters were punctual, polite and efficient. Installing all four windows in one day and finishing off in the night. They took great care not to damage carpets and to clear up mess. The final product looked elegant, greatly reduced road noise and improved heat retention - good job. Plus they even... put back a curtain rail for us.
We had a issue with a parked car that didn't move all day, causing the fitters to not be able to fit two of my windows. Lee gave me his number and told me to call as soon as it had moved. I text him that evening and both fitters were back the next morning at 8am on a Saturday!!! Great service from t...he fitters.
The men that installed the windows were very hard working and explained the products and how to use them very well, my house was l...eft tidy which I didn't expect, they went above and beyond and worked fast and efficiently. The men were called Phil and Lee. I live on a main road and the double glazing with acoustic glass has almost eliminated the traffic noise. My house is quiet now and much warmer. Thank you.
Very pleased, have received excellent service since enquiring at the Christmas Ideal Home Exhibition. Everyone has been very prof...essional and helpful. Would recommend to family and friends.
Edwardian Conservatory, uPVC Triple Glazed Windows, uPVC Door
24th January 2017
The workmen were extremely hardworking, polite, friendly and did a very professional job. Everything looks brilliant and they were... very attentive, considerate, clean and tidy.
We were recommend by our friend, Miss K, and we're extremely satisfied with the service we have received from Britelite. From the first visit to the final fitting the people at Britelite have been clear, efficient and friendly. Britelite was the only company (we had 4 quotes for other companies) t...o offer varying quotes for potential options without any fuss or pushy sales techniques. When the build days came the job was completed with detailed speed and efficiency. Thanks to David Buckley, Simon Terry, Tim Rake, Rob Darby, Jodi Lyall, and Carrie-Anne Sellar.
The two fitters Dimitru Pop and Daniel Strib (D & Sons) were so polite, prompt and professional from the moment they arrived on site. They cleaned up after every window was removed and fitted dust sheets throughout the house. If I was to use Britelite again I would ask for these two. I should think ...Britelite must be very happy to have these two working for them they are amazing. Thank you for a good job.
Very nice fitters, friendly and helpful. Turned up early and cleaned up after finishing. Very satisfied, and now the whole house ...is finished by Britelite.
The team that came to complete the conservatory were very good. They did an excellent job, were clean and tidy friendly and helpf...ul. Job well done. The person that done the base and bricklaying for my conservatory did a superb job. I am very pleased with the workmanship and how clean and tidy he was. Well done.
Everyone involved were very polite and helpful. Job was well done and they were very quick and tidy. Would definitely use compan...y again. Thank you very much for your service.
Overall, we are very pleased with the windows and the installation work. The installers were a good team (pair) and were a pleasu...re to have at the house.
Excellent workmen, we are so impressed with the standard of work we highly recommend Britelite. From the moment we had the surveyo...r round we knew we had made the right decision in using Britelite, everything was made so easy and we were made to feel that the workforce went over and above to ensure we had exactly what we wanted. You really do have an exceptional team. Thank you.
Another entirely satisfactory piece of work by Britelite. The installation crew attended site per plan. The boys were well mannered, suitably dressed and got on with the job quietly and professionally. This final batch of windows has blended in excellently with previous work from another company (wi...sh I had found Britelite in the first place). The site was left clean and tidy. A job well done and recommended highly.
I couldn't have been more pleased with the workers who installed my roof. They were polite and pleasant and also they left the gar...den as they found it.
Very pleased with all the work carried out by Paul and Si. Hard working men in adverse weather conditions. Makes my sun room look ...nice and modern now. Happy days!
The team work very hard all the time they were on the job. They were very polite, friendly, hard working. They left their working ...area very clean and tidy - excellent result. Thank you
All members of staff has shown a very experienced manor, they were very efficient in putting the window in and professional with a...ll the work that has been carried out.
I was really pleased that the installation took only one day, as I was told at first it would take three days. The fitter was abso...lutely great and professional.
Excellent from start to almost finished! Base works were completed with a minimum of fuss despite there being limited access and a lot of digging! Top was installed in a day, incredible work. Just waiting for plastering etc to be completed. If all continues as it has so far I am certain I will be mo...re than satisfied.
Very pleased with the finish. Fitters were excellent, making sure everything was to our liking. We are now complete, porch, window...s, soffit and gutters. Will always recommend Britelite.
Sales rep listened, kept to the point, did not oversell, came in with a no nonsense price (made Zenith look very stupid). Surveyor... - must have done this job well as fitter sailed through the work. The fitter, Ian Fisher worked very hard on his own, arrived on time, was polite, good humoured, left site clear. Would happily recommend him to any client. Look forward to next contract.
Base Team - Every member of the team worked very well and cleared away when they had finished. The base was completed quicker than planned in just 2 days! Thank you. Top Team - Excellent work, I was amazed how quickly the conservatory was erected. Again the team cleared everything away. The glass an...d frames were left spotless. Could Martin and Gary pop round and clean it every week? :-) Excellent product. Thank you.
Base Team - All aspects of the installation were carried out in a very competent and professional manner. Highly recommended. Top Team - All work carried out in an efficient and professional manner. Highly recommended.
I would like you to know the two people who installed the windows and door were exceptional workers and a credit to your company. My mother is 86 years old and the respect and professionalism they showed towards her was exceptional. Their names were Dimitru Pop and Daniel Sum.
We have been very happy with Mr Dave Stiff, he is a very conscientious and hard working builder, in our opinion Britelite are fortunate to have him as a member of their staff, also polite we can not fault him.
I was a returning customer after I double glazed the back of my house in 2015. I now have a very cosy home after Britelite triple glazed the front. I am a returning customer because I like the quality look and feel of the product. Unless they branch out into garage doors I won't be able to use them ...again until I move house, which is unlikely now ha ha.
Extremely pleased with the service from the sales representative Martin, who gave the relevant information without the pushy sales, he followed through with quote and enabled us to complete our fitting within 4 weeks to make our conversion watertight and secure! All aspects of the business from the ...surveyor, office staff and the two window fitters Ryan and his work colleague who were punctual, tidy and polite. We are more than pleased with our new installation. Well Done!!
Dan - Ground team was fantastic as well On time every day, very polite, lovely guy. Fab company to deal with. Conservatory was fin...ished to a very high standard and left sparkling. Very happy.
From start to finish excellent work carried out. Very clean & tidy. Attention to detail fantastic. Great bloke. Friends & family h...ave all commented on quality of brickwork. I am very happy!
The window fitter was quiet, clean and efficient, no noise or fuss and left the room clean & tidy. Apart from the new window one w...ould not notice anything had taken place.
I have used Britelite for many years and have always been pleased with the price and workmanship. They give you the best price fir...st time unlike another company that I could mention. I intend to have more work done next year and will have no hesitation in Britelite to do the work. Just to say excellent fitters.
The conservatory team, Paul and his assistant, they did their work professionally and very pleasant. The overall standard of installation, workmanship and tidiness was excellent. The installation team of Adam and Nathan was excellent. They arrived on time, workmanship and tidiness high standard Very... polite and courteous.
We came to Britelite because we have been so pleased with our conservatory and we are very happy with our new door. The installati...on was quick and Lee was very efficient and pleasant.
This project was completed in a very professional manor :- Arrived on schedule, no extras on the price, very clean and tidy, finis...hed early. All very good! And the quality of the windows is very good.
Base Team - Adam and Nathan are first rate craftsmen, who have done a wonderful job constructing the base of my new garden room. Their workmanship and tidiness have been outstanding. They are a credit to your company . Top team - Once again top craftsman. Your company has provided an outstanding ser...vice and I would highly recommend Britelite to my friends and family. Many Thanks
uPVC Triple Glazed Windows, Composite Door, uPVC Door
15th November 2016
We are really pleased with not only the product but the service too. The whole process was excellent. We would especially like to ...commend our fitters Richard & Luke for the work the did when installing the windows. They are a credit to your company with a good sense of humour too.
Very conscientious fitters. Work hard, clean and quick considering the state of my bays and outer pebble dash. The finished produc...t is superb. I have no qualms about recommending them to anyone.
I am very happy with everything. The service was excellent from start to finish. Colleen was very helpful in her assistance, recommendations and organisation. Kenny and Joe are very keen and able fitters, their work and attitude to work is very professional. They have a happy deposition and are ...very friendly. Thank you for a job very well done.
Third time I have Britelite to replace windows, doors etc. Very happy from start to finish. Product good quality, looks as good fi...tted as was shown in brochure.
We were very impressed by the hard work and helpfulness of Mark, Jai and Paul. We couldn't have wished for a better team. They a...re a credit to your company.
Our installer, Ashley is a very exceptional worker, efficient, effective and hard working and inspires confidence in us whilst doi...ng an excellent job.
As with the base team, the top fitters were just as pleasant and hard-working. All round great service again! We had a couple of questions of advice which the guys were more than happy to help us with. Again, very fast and very tidy workers.
The service received from the start has been fantastic. Steve and Jason were very friendly, fast, tidy and a pleasure to have the...m working on our house. Any issues were addressed and resolved promptly (which were very few as they did such a great job). We have been delighted with the Britelite service right from when we first met Paul, all office staff dealt with and all workmen. What a fantastic company.
The efficiency of which the crew installed the fittings was impressive. Our biggest worry was how much repair work we would need to do afterwards to decor- we should not have worried! The finish and care was to the highest standards and the whole properly was left in a very clean condition. Thank... you.
Excellent service from start to finish. Highly recommended. Making our home look a lot brighter! Quality and service are excellent. Many thanks. On first day door was fitted, neighbours commented on how posh and professional our home looked.
Our team of Mark and Jai worked incredibly hard on one of the hottest days we've had. They were polite, helpful and we enjoyed having them working here. We're very pleased with our new conservatory. Thanks.
Fitter arrived on time and worked constantly until project was complete. He explained and demonstrated the working of the lock. ...He cleaned and vacuumed after, very satisfied.
Genuinely impressed with our new Fascias. It took a long time for us to arrive at this point owing to other renovations we were undertaking but great to get there in the end. Seriously impressed by the swiftness with which the work was carried out and can find no fault with the completed work. Ju...st wish we could have done it sooner.
Workers came in early and faced their work, no mucking about. Cleared debris in skip and tidy work area. Nice guys (Adam, Paul and Danny were very efficient, no mess left around. No breaks and worked on time. Very good.
From start to finish we found your team to be very helpful and give sound advice in helping us to choose the right conservatory to... suit our own needs and deliver on time.
We are very pleased with the way the work was carried out and the door and side panels put in. The complete job looks very nice. ... Fitters were tidy and efficient fitting the products, and could not fault anything at all.
I am very happy with the patio doors. The workmanship is excellent, neat and tidy finish. My freshly painted work around was not damaged in anyway. The sturdiness of the door and the locking system makes me feel very safe and secure in my home. I will definitely recommend Britelite to others.
Luke, the senior craftsman was very helpful and efficient. The other installation men, Lee and Tyler were friendly and did a very... good job under supervision.
The two fellas that turned up to do the base worked their socks off. They shifted all the materials by hand without complaining, just cracked on with it and they barely stopped all day. Very impressed with both of them. Very good reflection on your company. The salesman that came was very good, ...knew exactly what we wanted and made it affordable and the surveyor was very good as well. In all, very happy and would definitely recommend your company.
Very impressed from start to finish. Saw several reps and yours was easily the best. Surveyor was quick, efficient and knowledgeable and both the build teams were excellent. Very fast and very good. You were one of the most competitive companies price wise and I'm delighted with my results.
These two fitters were fantastic, they went above and beyond for the service they gave. They were spotlessly clean, polite, very helpful and overall did a fantastic job with our conservatory I have never known such a hard working pair as they were and for that I thank you very much.
The gentleman fixing the porch was courteous, friendly, polite, considerate and helpful. He did an excellent job and we and our neighbours are very impressed. Our neighbour is so impressed he wants a porch built.
Very impressed with standard of workmanship, especially Martin who managed to complete on time. Everything went to the planned sc...hedule, even the rendering of the exterior, so we were more than pleased.
Basework team. Dave, a very pleasant man. Very hard working. It was a pleasure to have Dave at my home. I would certainly recom...mend him to friends and family.
Really pleased with the whole experience from purchase to installation, everything has been completed to agreed time scales and to an excellent standard. We had an issue with colour of handles but it was rectified immediately by your installation team. We would like to give special thanks to the f...itters and electrician, it was a pleasure having them working at our property.
Please convey to the young gentleman who owns Mr Jack that Miss Gracie (Terrier) Thoroughly enjoyed meeting. Sends greetings and ...lots and lots of woofs.
From start to finish Britelite have been exceptional! Very professional and couldn't do more for us. The Sales Representative was very polite, welcoming and knew his job. The fitters, amazing, a real credit to your company and couldn't fault their work. The results are fab and we are over the mo...on with our new conservatory. Thank you so much. The surveyor, again polite, professional and quick response with report.
I was very impressed with the speed and standard of work. The fitters fitted all my windows in one day, which is great considerin...g I had all the windows replaced. Very polite. I would definitely recommend Britelite. I could also only have the installation on a weekend and they accommodated this, even though they don't normally do weekends.
Everyone we dealt with at Britelite was very professional and courteous. The Sales Representative was great as he explained in detail every option to us. The surveyor was also very thorough and spent time carefully measuring up. The fitters were great too. They were very respectful of our proper...ty. They were very fast and efficient and made a minimal about of mess (unavoidable) which they cleared up.
The fitters were outstanding. They got on with their job to a high standard, cleaning at the end and making sure that the place w...as left as it was. I would surely recommend Britelite. However, they did not know about a hinge replacement as promised by the receptionist.
An excellent service from beginning to end. Our new front door more than met our expectations. All the team were friendly and efficient. Would be happy to recommend both on price and delivery Many thanks.
The two fitters were very polite and worked hard. Everything stated in the contract was carried out as written down. Fitters were... excellent. Very efficient, clean and tidy. A first class job from start to finish and a first class product. No easy to contact the conservatory department.
Exceptional service - would recommend Britelite Windows. Very professional fitters, surveyor and sale rep. Office Staff always ...polite and very customer focused. Conservatory looks fantastic and has made a significant difference to our property.
The fitters were very hardworking and tidy! I can't believe they finished in one day. They were friendly, polite and patient. I... can't recommend them highly enough.
I was very pleased with the help and assistance when we first looked at conservatories at the showroom. Not too pushy but always helpful. Nothing was too much trouble. The base team were very good and got on with the job with no fuss or bother and overcame any problem that faced them
The fitters very courteous, tidy and good workers. Install team worked very really hard in poor weather. Completed in two days, working even after dark. Tidy, courteous and thirsty. Would recommend this team to anyone.
Words cannot say how fantastic our fitters were. It wasn't an easy house to work on as the old windows had slipped more than expe...cted. It took them longer than expected but they rose to the challenge. Neither one of them were happy unless their job was perfect. I don't know how they did it but they achieved perfection. We are so very happy with the results and they are worth their weight in gold. Thank you.
We are very happy with the installation, which was completed efficiently and professionally. A big thank you to the sale representative for his recommendations and technical knowledge. We really appreciate the advice given, and the fact that the finished product was exactly what was promised at th...e outset.
Double Glazed Windows, French Door, Composite Door
16th December 2015
The fitters were great and worked hard to get the job done before Christmas. If drinking tea was an Olympic sport we would have h...ad another gold medal.
The sales representative is very good, friendly. Tried to help me get a good deal. I definitely will call back Britelite for a q...uotation for other windows when I have enough savings.
So far we are happy we chose Britelite. Everyone in the team we have interacted with until now have been extremely helpful and always wanting to do a good job. The sale representative is exception and is one of the key drivers that we chose Britelite over other vendors. He is extremely helpful ma...king sure all our concerns are addressed in a timely manner and always responding to our queries with a smile.
Fitting of new door/window systems was fast and furious, but all was achieved successfully by the fitting team. The fitters were both extremely courteous and considerate throughout the process. A brief follow up visit by the engineer swiftly solved minor concerns. An excellent product.
Sales representative very professional and attentive. Surveyor was professional and polite. Installation team were professional,... hardworking, nothing was a problem that could not be handled.
We would like to take this opportunity to thank your fitter for his excellent workmanship. He fitted our two new windows carefull...y, methodically, was so respectful of our property and left the area clean and tidy. We will definitely use your company again.
From beginning to end the service was excellent. The window fitters were punctual, polite and very professional in their work. They were very good at keeping my property tidy and clean and cleared up any mess made. Very good staff.
The fitters were very professional and were great. With a young baby in the house we barely noticed them there as they worked to ...such a proficient, competent and efficient standard.
Both the fitters worked hard and cleaned up well when finished, but after they had gone, we had great difficulty opening the fanli...ght windows. They kindly came back next day and made it easier for us. Very helpful.
We are really please with the overall finish. The staff were efficient and friendly, as well as professional. Couldn't recommend Britelite enough, and will definitely recommend you to friends and family.
The fitters did a very good job. They have managed to keep the damage to the original features to a minimum and patched things up, which we did not expect. Overall very pleased with the door and the install.
The base team fitters were very, very good. An asset to Britelite. Great job. Top Team: Hardworking, polite, prompt and took car...e in their work. Brilliant.
Overall I was very impressed by Britelites customer service. From our initial visit to the showroom to the sales visit, survey, fitting and queries on the phone. We were dealt with with the utmost courtesy and professionalism. The fitters were cheerful and made sure the finishing touches were per...fect. They also made sure the soffits were safe after a slightly less than professional workmen had left them (not Britelite I hasten to add).
The two fitters were heroes in very trying conditions, rain, heavy at times, was virtually non-stop. They worked timelessly to in...stall the conservatory. I am very pleased with the end result.
The fitting team were exceptionally quick in the fitting of six windows. I was at first a little concerned that maybe too quick but the standard appears to be very high. Also site is cleared of everything.
My experience with Britelite has been one of growing respect and confidence, from the helpful Sales Representative to the professi...onal surveyor and very fast and clean installation.
This is the second time I have used Britelite and both times the service has been excellent. I have recommended Britelite to two ...friends who have been very pleased with your work.
Double Glazed Windows, French Door, Composite Door, uPVC Door
22nd October 2015
The fitters that came and fitted all our windows and doors were marvellous. Nothing was too much trouble. Everything was spot on and left a first class job. Britelite should be proud to have these two fitters working for them. Brilliant.
Thank you Britelite, a first class job. We are so pleased with the install and a big thanks to the fitters. I will recommend Bri...telite to anybody who asks about my windows.
Excellent service from start to finish. I was particularly impressed with the diligence of the fitter. He was also very polite, professional and personable and I would have no hesitation in recommending his workmanship. I am very pleased and delighted with the quality of my windows and doors and ...would highly recommend Britelite to anyone considering replacement windows or doors.
I have found Britelite customer service of a high standard. The fitter who came worked so very hard to finish the windows in one ...day. They were a little complicated, and he solved the problem well, and was great at cleaning up. We would like to thank him very much for a job well done.
Pleased with the quality of product and installation. Fitters polite and cleaned up after themselves and repaired weather board o...n front door without asking them. Very polite.
From start to finish, the quality of service was excellent. My first installation of double glazing was some 35 years ago and I was pleased to find the same high standards. I would not hesitate in recommending Britelite to anybody.
We were pleased with the work carried out and started bright and early. Worked quickly and efficiently, both were very pleasant. Work was done with very little disruption and they cleared up afterwards.
With one outstanding piece of work, I'm happy with the professional service by Britelite. Professional people. Everyone I've dea...lt with. Flexible when I had to change dates. Responsive to a change needed, identified by the fitter.
Double Glazed Windows, French Door, Composite Door
9th October 2015
We found the company very good, excellent manner towards us. Workmanship also excellent. Installation first class. We are proud... of our property's appearance. Would recommend to family and friends.
We were really pleased with the two man team that installed our windows, both were very, very good at their jobs, and as a team wh...o really relied on each other as mates, friends and colleagues. They did a fantastic job of clearing up after each days work. They were very easy to get on with and very obliging, good to know.
The works were completed to the usual high standard that we have become used to from Britelite and we would have no hesitation in using Britelite again or recommending them to friends and family. A great job, extremely pleased.
I was very impressed with the workmanship of the fitter who fitted the three windows all by himself. He was very professional in ...his approach and completion.
The installation team were friendly and efficient and cleaned up the mess that was created. Very good would recommend them to all. Sales representative and surveyor again both friendly. Office staff more difficult to assess as we only spoke briefly.
Professional and friendly service. Only problem was that the windows were not packed properly, so moved from side to side quite a lot , allowing a gap for draughts to come through. This seems to have remedied though after four phone calls. Other than that, excellent service.
This is our fourth installation in various places and always perfect, especially the sales representative from Crayford, what a lovely man, very polite. We always deal with him, he's a credit to Britelite. Also the fitters, very good, clean and tidy always.
My sincere thanks to the Sales Rep and fitter for helping me out of a difficult situation. I needed to change my windows whilst my wife, who has alzheimers and dementia was away with my daughter. I will not forget their support and do not hesitate to recommend Britelite.
From start to finish everyone involved in completing my new conservatory worked extremely hard. Despite the awful weather the fitters were efficient and professional. A very big thank you to both of them and to the electricians and plasterer. Absolutely delighted. Would recommend Britelite.
Britelite have a great team which carried out their work in a professional way throughout and also retained a great sense of humou...r. We were kept informed throughout by the office staff and the team on-site so we were aware of time scales and any issues cropping up. Technically the guys were spot-on and the base team organised deliveries and actively assisted in getting delivery lorries and skip lorries through our access gates. The skips were positioned with minimal intrusion to our car parking. The top team carried out their work with care and professionalism yet with a very good humoured manner. This was all a delight for us as a customer. The base team had the most challenging of jobs as they discovered soakaways and pipework where the foundations were to be dug. Their attitude was totally professional and everything required was 'can do'. They worked steadily through all the issues and were always smiling and jovial throughout. It was a pleasure to have them working here and they cleared up each evening which was very satisfying. We had a very good customer experience. It was a pleasure to have the top team working here. They were totally professional and always answered our questions in a polite and understanding manner. Any issue was clearly outlined to us and they had a solution to any issue as it arose. They took a bit of care with all of the installation and explained the operation of all locks and fitting in a straightforward manner. They cleared up each day the standard of workmanship was excellent.
Mark and the team worked very hard and all were very courteous. They were very organised in their work and everything was cleaned up afterwards, so all we can say is 'excellent'. Very pleased with the overall effect of the conservatory.
The workmen were fantastic and worked hard all day. I really didn't think I would be sitting in my beautiful conservatory the sam...e day. Very, very pleased.
This is the second time that I have used Britelite. The quality of the work was as good as the first time. I would definitely re...commend to family and friends.
Despite some awful weather and then being called away for an emergency, the fitters were both efficient and helpful, especially as our house is Victorian and nothing is straight-forward. They really take pride in their work. Well done.
My son and I are very pleased with our five new double glazed windows. It's made our house so much brighter and better, a great improvement. The two installers were great as well, they came all the way from Wembley, London, a long journey for them. It is a marvellous job, well done and much appre...ciated.
I would like to thank the fitters for their 'can do' attitude in resolving a number of installation issues. The resultant solid well finished installation is a credit to them both. I would also like to say a special thanks to the installation manager for keeping us informed about non-delivery of a... part from the manufacturers and the speedy way this was resolved and a new installation date provided.
It was a longer wait than we were expecting from placing our order to fitting our bi-fold doors. However, the doors look fantastic, our fitter was professional, friendly and very tidy and we are thrilled with the results.
The installers were great, but was a little disappointed with the surveyor and office team. It took along time to arrange the sur...vey and some office staff were great and some weren't very helpful.
We were very impressed with the politeness of the installation team and conscientious way in which they worked. We were also impressed with their workmanship and their helpful manner. We found the multiple invoices very difficult to understand.
would have been very good but dropped slightly due to some minor damage to the woodwork and plaster. However it was due to a very stubborn door frame and not wanting to come out. Also external door part of old frame side wasn't trimmed over but I will do this now.
The fitters were very organised and carried out the works very quickly, slightly giving you the feeling the works were being rushe...d but overall we are pleased with the works carried out.
The surveyor that was originally set to see us cancelled an appointment and the we heard nothing further as he went on holiday. The second surveyor that came was very good and very apologetic for his colleague, but we feel this situation was not good and caused a needless delay. Maybe better commu...nication is needed.
Being an ex Construction Manager (retired) I was amazed at the quality of the roof system installed. The speed and quality of the... Britelite fitters, their politeness and professionalism was extremely good. From the Britelite sales man to the installation, surveying and office staff, all I can say is First Class, and I would recommend Britelite to anyone thinking of Britelite products and services. Well done, especially to both Mark Sellar and Jai Tuff, David Britelite's Salesman and Simon the Surveyor.
The fitter was a very pleasant man who worked efficiently. He was let down by one of the door locks. When he demonstrated the mechanism the key could not turn. After he checked the door in the open and closed positions he declared the lock was faulty, fortunately the other door locked to secure t...his entry.
The salesman arrived on time as agreed, was not a typical high pressure double glazing salesman, but very polite and knowledgeable.... The Surveyor phoned my wife 30 minutes before arriving and the office staff were very helpful when they phoned us for the installation date. The fitters made a very good job of the fitment. Good clean tidy work - well pleased.
Installers arrived on time and worked very hard. They were extremely polite and friendly and ran through everything when they had... finished the job. Very pleased with the result.
Excellent quality products. From sales representative to fitters, it is quality work. I am very happy with the finished product ...and would highly recommend Britelite to friends and family.
The workmen have been brilliant. They came here very early everyday for five days, worked efficiently and cleared up everyday aft...er work. The job they have done looks to a very high standard. We are very happy with the work. Thank you Britelite.
A brilliant job. Hard workers who produced a stunning conservatory. I am so pleased with the end result. I appreciate their car...e and skill, as well as leaving the site tidy of any rubbish afterwards.
The sales man was very helpful in explaining the product and was very considerate that our requirements were met with our budget price. The installers were very kind and helpful. They did a wonderful job on installation works and left all the rooms clean and tidy. I will definitely recommend Brit...elite to my friends and family.
We are very pleased with our conservatory and French windows and doors. They are a very valuable addition to our house helping to... bring the outdoors inside. I would not hesitate to recommend the company to friends. The two installers were extremely courteous and polite. They have done a wonderful job
The sales representative was excellent and knowledgeable. He explained everything clearly and without being pushy, was always polite and gave us an immediate quote. The base team were punctual and very hard working, arriving early each day and leaving late. They cleaned up after themselves and we... were very impressed with their work, especially as they travelled a long distance each day.
We are extremely impressed with Britelite and their service. The sales representative was extremely helpful and the two men who i...nstalled the windows were outstanding. They were so thorough and worked late to ensure the windows/doors were perfect. We are very impressed with Britelite and will definitely be recommending them to all our friends and family. We are very happy customers!
Initial reaction is that we are absolutely delighted with the product. We are looking forward to see how it performs in the winter. Rich and Kris were extremely pleasant and we were more than happy to leave them at our house alone.
Very happy with the service and installation. Hassle free and quick. Would be interested in a quote for windows and conservator...y (both replacement) but not until next year or year after.
The fitters were extremely friendly and professional. The representative introduced them to me which was very refreshing as not all trade people do so without being prompted. They were clean and tidy and worked non-stop and we now have a fabulous conservatory. Thank you very much Britelite.
Very pleased with work carried out. Very pleasant young lads worked hard. Sales representative that came out, not pushy, told us what we needed to hear. That is why we went with Britelite (did not need to get other estimates from other companies).
Once again, cannot fault the service given by all concerned, starting with the promotional representative at The Ideal Home Show t...o the fitter. We have had them before fitting a front door, so knew with familiar faces that the service for patio doors would be excellent! The appointment was made at 8 o'clock but office staff phoned to say they would be delayed twice but at least they kept us informed. Well done to everyone involved with our doors, cannot praise Britelite enough, would certainly recommend them again.
My Installation man was a pleasure to have, he is a truly professional fellow and I paid close attention to every detail. Any fut...ure work I have of this nature, it will be a pleasure to have him back.
Britelite were superb. With excellent workers, who were an absolute joy to be around, their tidiness was exemplary and quality of work outstanding. The plastering team were also of the highest standard. Britelite can be proud of everyone who works for them. Ten out of ten.
The senior installer carried out his work with his partner to a high standard. Any problems that occurred during the dismantling of the existing windows was sorted out with the minimum of fuss and disruption.
I am so pleased and delighted with the overall result of having our windows installed, your two fitters were very nice gents, polite and left my house in pristine condition. Well worth the cost and made my house look much, much better. A big thank you to Britelite.
The team that turned up to build the base for my conservatory were friendly and happy. There was quite a build up to get the floo...r level to the correct height and the team didn't mind staying a little late to get the extra work done. They all worked hard and have done a very good job overall.
My wife and I were very, very pleased with the way the installation was carried out to our satisfaction and must say, what an asset our fitter must be to your company as we can't sing his praises enough, he is the first workman we have ever had to do the work and has done so well.
I am delighted with my new windows and patio doors. From the sales representative who explained everything in detail to the fitters who worked very hard throughout the day. I was left with absolutely no mess at all. I would certainly recommend this company to my family and friends.
Britelite have now installed triple glazed windows and doors plus a Loggia conservatory. My wife and I are very pleased with the workmanship, products and professionalism, generally of all those concerned with the company. Thank you Britelite
The service, quality and installation was of a very, very high standard. I will contact Britelite company if and when I need more... work done in my home.
Arrived early, very polite and tidied up as they went. Very helpful when asked any questions, made sure we were happy before they... left. Could not fault them at all.
The work was carried out in a professional manor, the installation team was polite and answered any questions I had regarding the install, maintenance etc. They left the area clean and tidy after the installation. The windows and front door were great.
Very friendly and helpful team. We had a lovely sales representative who was helpful and not pushy. The surveyor came and made s...ure everything was spot on, he was pleasant. The base team fitters were helpful with questions we asked and were friendly. As regards to the office staff, they were nice.
The two young men did an excellent job in difficult physical circumstances, flat on fifth floor, lift not big enough to accommodate new doors or remove old ones. Up and down five flights of stairs without complaint. Both very courteous and efficient, a credit to Britelite.
Very pleased with the quality of the design and sales provided. The provision of support from the office co-ordinator was excellent in setting out the delivery time scales. During the build phase, the brick team were professional and courteous and took into consideration any concerns we had and wo...rked extremely hard. The conservatory and fitting team were extremely proficient and the quality of workmanship was very good. We now have a wonderful new conservatory that ticks all the boxes. Thank you Britelite.
The top team were very punctual, polite, neat and tidy. We are really pleased with our new conservatory and would like to convey ...our thanks to all involved. Would highly recommend Britelite
Good friendly team who were efficient, forward on the task in hand and worked well together. I was impressed to see the quality manager who came to check on the work. We had a good service from the first enquiry phone call to the last and final piece of work. Well done Britelite.
Pleased with finished job. The door looks great. Everything done efficiently from choosing our door to completion. The fitters ...were very pleasant and friendly and worked in a tidy manner and left our property clean and tidy.
The service was excellent from my first contact until the final day of installation. The price is good and reasonable and the qua...lity of the product (windows) very good.
The men who fitted my roof were excellent workmen. Polite, tidy, respectful and most of all, very good at their job. I could not... have asked for a better team. Thank you Britelite
Am delighted with the work carried out at my home. The fitters were extremely professional and carried out the work to a very high standard. Thank you Britelite for making my home look very appealing and homely.
The whole experience was first class, great service, couldn't fault the installation team. Polite, worked hard and the house was ...spotless on completion.
The sales representative was charming and very helpful. He didn't stay for hours trying to put pressure on us. He gave us a firm price and there were no promises of If you have the work done now we can do it for..... We knew exactly what it was going to cost from the beginning. The same can be s...aid of the surveyor who was again very helpful. The two young men who fitted the windows, arrived on time and didn't stop all day. They were so courteous and left the house spotless. Three of the windows and the back door had tiling right up to them and we were concerned they may be damaged but they took such care not to crack them. Every window and door was fitted to such a high standard we have no making good to do at all. It is hard to put into words just how delighted we are. If it is at all possible, we would like the fitters we had to return to do the remaining conservatory work which is due any time now. Thank you to all at Britelite for a job well done.
I really cannot fault the service on all staff. Installation went very well and men worked hard and tidily. Would recommend the company to others. Installers were on time and that means a lot to me as I cannot put up with people who are late.
It's been a great pleasure to see the hard work of the bricklayers! From 7am to 7pm with no break just to finish the job on time.... I was very pleased indeed.
We were very pleased with the quality of the door and the way it was installed. Our two fitters were very efficient and we are very pleased with the quality of their work. It was also a pleasure to have them in our home. We could not have asked for more.
Very pleased with service given from start to finish. Had issues with booked date, however this was resolved quickly. Fitters that came provided an excellent service, were very professional and always wanted to ensure every aspect of the fittings were to standards. Also cleared up after themselve...s.
Finished product is very neat. Pleased to say that we left the two fitters to carry on while we took ourselves out for the day to our daughters for each of the three days. All cleared up on our return of each day with adequate advice and information on locks etc on the final day.
Absolutely delighted with the quality and the care taken in the installation of windows and patio door, would not hesitate in reco...mmending Britelite. The house was clean and tidy.
The fitters have done an excellent job and have worked extremely quickly to get the job done. They were friendly and polite at all times and our conservatory looks great. We would definitely recommend Britelite to any of our friends and family in the future.
The fitters arrived on time and were very professional. They discussed the job with me and outlined some issues which had not been appreciated at the survey stage. They got on with the job and the outcome was perfect . An excellent standard of work and exactly how I had hoped. Very polite and go...od humoured.
Fitters were professional, helpful and worked hard around my disabled parents care schedule. They were happy to help and even put all the net curtains back up! Thank you Britelite for a job well done.
I have great praise for the two men that fitted my windows, they arrived on time and got straight on with the work, were always very helpful and left the place clean. Would recommend them to others for doing the work.
We found the fitters were very good for time, they worked non stop throughout accept for a ten minute break for tea which was well... deserved. They worked very well together as a team, excellent.
At 7am on the day of fitting, two fitters arrived in a Britelite van and by 6pm they had finished and left. In this time they rep...laced five large windows and a floor to ceiling bay window, front door and two side panels. The fitters worked without a break, were skilled and clean. First class job. Thanks Britelite.
The fitters arrived promptly on the specified day. They worked quickly and efficiently and cleaned up afterwards. My wife and I were extremely pleased with the finished product. We would recommend Britelite to all our friends.
I have been very pleased with the service from all the staff at Britelite. The workmen are very friendly and left my house clean ...and tidy. Would recommend them.
Very professional service, delighted with my doors and even the dog flap is of a high standard. Added bonus was how the team clea...red up after themselves.
This is the second occasion that I have had windows fitted by Britelite. Their high standard has been continued. Windows were fi...tted by Lee who did an excellent job.
Double Glazed Windows, French Door, Composite Door, uPVC Door
9th March 2015
The salesman was a breath of fresh air after we had estimates from other companies doing the price drop nonsense. Phoned the office a couple of times but didn't get the promised call backs. The real stars were the two installers, we chose Britelite because of recommendations from friends and also ...research from the internet review sites, our installers did an absolutely superb job fitting the windows and doors. Highly impressed.
We were extremely happy with the service Britelite provided, from the initial consultation to the bright and friendly manner of th...e installation team. We are very happy with the final product, a great new window.
Extremely skilled installation team, made all windows and door replacements seem relatively easy. Very time efficient, tidy and p...rofessional company. Thoroughly recommend.
Thank you for the team who installed my windows and doors, very professional. Likewise, the team who did the Fascia and gutter to the dorma window. They were on the point of going as I returned from shopping. Britelite employ some of the nicest people.
The base team were always polite, hard working and good humoured. They endured a long daily journey arriving at around 7am but then worked through well into darkness, usually with the help of their own portable lighting. They were always willing to discuss what they were doing at the time and shar...ed their plan for each day. They worked well as a team and never wasted a moment of the available daylight. They cleared up efficiently on finishing the base and walls and using torches and portable lights, assured that I was able to inspect their work and their efforts in cleaning up on completion. No adverse comments.
Ever since we contacted Britelite by telephone, the service has been perfect. The representative and surveyor, most helpful. The... workmen were polite, hard working, tidy and very efficient. We are very pleased with these beautiful windows.
Triple Glazed Windows, French Door, Composite Doors
23rd February 2015
Everyone has been very helpful from start to finish. The product looks good, lets hope it does what it says and improves our warmth. No complaints about the fitters, cleanliness and politeness, top marks.
Right from the initial visit by the surveyor, we had confidence in Britelite. He was very knowledgeable about the product and without any hard-sell. He was to the point and practical and very professional. The fitter was also very competent, you could tell he was experienced and knew his job. Th...e windows look great and well installed, we shall see if they stand the test of time.
Every member of the staff was excellent, polite and very hard working. Work was completed ahead of schedule. Quality of workmanship was excellent in all respects. Britelite gives the customer the best personal service available.
Friendly and hard working men fitted the doors. They had to put up with some cold, wet weather in the afternoon, but did a very g...ood job and left everything clean and tidy.
Very happy with my new door, entrance back of bungalow. When finances allow I will be contacting Britelite for a new front door. Would also like to mention the two men who installed the back door